Page 21

Title 7: SNAP Page 18 Iowa Department of Health and Human Services Employees’ Manual Chapter A: Administration Responsibilities of the Department Revised June 20, 2025 Confidentiality • Food Distribution Programs and • Any other federally aided means-tested program. NOTE: State law limits release of information to purposes directly connected to the administration of Department programs and requires a written request and comparable standards of confidentiality.  Employees of the Comptroller General’s Office of the United States, for audit examination, upon written request.  Any local, state, or federal law enforcement officials, upon written request, for the purpose of investigating an alleged violation of SNAP. The written request must include: • The identity and authority of the person requesting the information. • The violation being investigated. • The identity of the person on whom the information is requested.  Any local, state, or federal law enforcement official who requests in writing information necessary in the investigation of a felony crime or a probation or parole violation. The information that can be provided is limited to the address, social security number, and any available photograph of: • A SNAP recipient who is fleeing to avoid prosecution, custody, or confinement for a felony crime or a violation of parole or probation, or • A member who has information about another household member who is under investigation for a felony crime or probation or parole violation.  If the law enforcement officer provides documentation that there is a warrant for the arrest of the member for a felony, or a parole or probation violation, see 7-I, Fleeing Felons and Parole and Probation Violators.  Persons directly connected with the verification of immigration status of aliens applying for SNAP benefits, through the Systematic Alien Verification for Entitlements (SAVE) Program, to the extent the information is necessary to identify the individual for verification purposes. Anyone authorized above to receive information must adequately protect the information against unauthorized disclosure. A responsible member of the household, its currently authorized representative, or a person acting in its behalf, may request in writing to review the case file. Make materials available during regular business hours. Do not furnish information such as the names of persons who have given information about the household without the household’s knowledge, or the nature or status of pending criminal prosecutions.