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CAPS Policy – Provider Rights and Responsibilities No.: CAPS/00-12 Effective Date: 10/01/2016 Revised: 03/02/2026 Revision Effective: 03/02/2026

CAPS Policy Manual

Page 76 of 109 Provider Action DECAL Response Failure to submit W9, 704, provider agreement, and direct deposit form to CAPS by the date requested. Payments will be released to the provider once all documents are submitted to CAPS. Payments will be withheld for no more than 30 calendar days before the provider is dismissed from CAPS. Failure to comply with mandatory health and safety training as prescribed in CAPS Health and Safety Standards Policy (CAPS/00-15 Payments will be released to the provider once the mandatory training is completed. Payments will be withheld for no more than 30 calendar days before the provider is dismissed from CAPS. Failure to complete licensing inspections (licensed providers) or monitoring visits (license-exempt and informal providers) Payments will be released to the provider once the provider has cooperated with the required inspection. Payments will be withheld for no more than 30 calendar days before the provider is dismissed from CAPS. License is suspended (applies to licensed providers only) Payments will be released to the provider for service weeks before or after the suspension is lifted. The provider will not be eligible to receive payments during service weeks the license is suspended.

B. Dismissal refers to the action taken to remove a child care provider from the CAPS program for failure to comply with DECAL policies or federal or state laws and regulations. Providers will be dismissed as follows: (1) Thirty-one (31) calendar days after DECAL suspends payments for (a) failure to submit a W9, 704, Child Care Provider Agreement, or direct deposit form, (b) failure to comply with mandatory training (provider may be reinstated once all required training is completed), or (c) failure to comply with monitoring checklist requirements (informal provider will have to begin the enrollment process again); (2) When their license has been revoked and all appeal rights have been exhausted; (3) When their exemption status has been rescinded; (4) When they fail to comply with an investigation and/or a repayment statement; (5) When they knowingly or intentionally keep an employee on staff with an; unsatisfactory record check or without a satisfactory record check when children are in care; (6) When they knowingly or intentionally keep a resident at the facility with an unsatisfactory record check or without a satisfactory record check; and (7) When licensed providers allow their Quality Rated rating to expire. See CAPS Participating Providers Policy (CAPS/00-11)). (8) At the sole discretion of CAPS, a licensed provider may be dismissed from CAPS when serious health and safety violations occur even if DECAL has not revoked the provider's license. (9) At the sole discretion of CAPS, a license-exempt or informal provider may be dismissed from CAPS when serious health and safety violations occur even if DECAL has not rescinded the provider's exemption or informal provider status. (10) Violation of CAPS policy. Dismissal will be based on the severity of the violation of policy, after a DECAL review has been conducted.

C. Disqualification refers to a time-limited or permanent status that disallows child care providers from participating in CAPS for failure to comply with DECAL policies or federal or state laws and regulations. Providers may be disqualified due to the following: