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Table of Contents CAPS Policy Manual
Page 4 of 109 15 Health and Safety Standards ........................................................................................................................... 88
Purpose........................................................................................................................................................................ 88
Scope ........................................................................................................................................................................... 88
Compliance Standards for all Providers Participating in CAPS .................................................................................... 88
Compliance Standards for Licensed Providers ............................................................................................................ 89
Compliance Standards for License-exempt and Informal Providers ............................................................................ 89
Monitoring and Enforcement for Licensed Providers ................................................................................................... 91
Monitoring and Enforcement for License-exempt and Informal Providers .................................................................... 91 16 Program Integrity .............................................................................................................................................. 93
Purpose........................................................................................................................................................................ 93
Scope ........................................................................................................................................................................... 93
CAPS ........................................................................................................................................................................... 93
Parents......................................................................................................................................................................... 94
Child Care Providers .................................................................................................................................................... 96
Automation Errors, Administrative Errors, and Underpayments ................................................................................. 100 17 Grievances....................................................................................................................................................... 102
Purpose...................................................................................................................................................................... 102
Scope ......................................................................................................................................................................... 102
Policy Content and Guidelines ................................................................................................................................... 102 18 Administrative Hearings ................................................................................................................................ 103
Purpose...................................................................................................................................................................... 103
Scope ......................................................................................................................................................................... 103
Right to an Administrative Hearing for Parents .......................................................................................................... 103
Right to an Administrative Hearing for Child Care Providers...................................................................................... 103
Notification ................................................................................................................................................................. 104
Release of Information ............................................................................................................................................... 104
Pre-Hearing Conferences .......................................................................................................................................... 104 19 Agency Contacts ............................................................................................................................................ 106 Appendices and Forms ....................................................................................................................................... 108