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CAPS Policy – Application Process No.: CAPS/00-4 Effective Date: 10/01/2016 Revised: 10/06/2025 Revision Effective: 10/06/2025
CAPS Policy Manual
Page 26 of 109 • Requirements for signing their child in and out each day the child attends care • Other child care resources
POLICY REVISION HISTORY Date Description of Change 07/02/2018 Revised section 4.7 to reflect the limited scope of the interview and added section 4.10 regarding the Family Support welcome call. 07/01/2019 Revised language to note that applicants may reapply if their application is denied for failure to submit required documentation timely. 10/01/2019 Removed outdated language related to mailing paper applications and funding by counties and renamed the section previously titled Welcome Call to Consumer Education. 05/15/2020 Revised language to add descriptions of application statuses and to clarify when applicants may file a grievance or an appeal. 11/02/2020 Added language noting that families can receive up to an additional 90 calendar days to select a child care provider. 10/01/2021 Removed fax as a source to submit a paper application. Revised language to note the full name and date of birth of each child in need of care is required on the application. Revised language to state the interview can be conducted via phone, in person, or virtually. 11/18/2024 Revised language to add applications must include best available contact information (phone number, email address, and/or mailing address). Revised language to change additional 90 calendar days to additional 45 calendar days to select a child care provider. Added new Communication from DECAL section. 07/01/2025 Added language to clarify an application may be approved even when a parent has not provided all verification documents as required under CAPS Policy 7.6, 7.10, and 7.11. Families will receive a 45- calendar day grace period to obtain and provide all verification documents to CAPS. If all verification documents are not provided to CAPS at the close of the 45-day grace period, the case will close. 10/06/2025 Added language to clarify the role of an authorized representative. Added language to clarify that children in DFCS custody do not have to complete interview.