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errors in issuance of benefits. iii. [x] Agency errors. Describe the activities, the results of these activities, and how they inform better practice: The Lead Agency's Child Care and Parent Services (CAPS) program reviews Provider records given by the Audits and Compliance Division to identify agency errors and training opportunities. For example, Provider data such as attendance and enrollment records are monitored and analyzed to prevent potential overcrowding and ensure that Providers maintain correct ratios from a CAPS program perspective. The Lead Agency also reviews Provider billing records to identify errors and corrections needed for accurate payment. 10.2.2 Identification and recovery of misspent funds Lead Agencies must identify and recover misspent funds that are a result of fraud, and they have the option to recover any misspent funds that are a result of unintentional program violations or agency errors. a. Identify which agency is responsible for pursuing fraud and overpayments (e.g., State Office of the Inspector General, State Attorney): The Lead Agency is responsible for recognizing the indicators of fraud within the CCDF program. This might include submitting falsified documents to the Lead Agency for the purpose of getting approved to participate as a Child Care and Parent Services (CAPS) client, knowingly billing the Lead Agency for children who were not in attendance or offering payment to Lead Agency staff for preferential treatment during the CAPS application process. When these indicators are identified by Lead Agency staff, the Lead Agency will work with other agencies that do criminal investigations, or with agencies that prosecute cases criminally. These agencies include the Georgia Office of Inspector General, the Georgia Office of the Attorney General, the U.S. Department of Health and Human Services Office of Inspector General, and the U.S. Attorney’s Office. If any monies are owed back to the program because of fraud, the Lead Agency will seek repayment of such funds through a court order as part of a criminal matter. If the state decided not to move forward with a criminal action, the Lead Agency seeks a civil repayment through the Office of State Administrative Hearings or through the Attorney General’s Office. b. Check and describe all activities, including the results of such activity, that the Lead Agency uses to investigate and recover improper payments due to fraud. Consider in your response potential fraud committed by providers, clients, staff, vendors, and contractors. Include in the description how each activity assists in the investigation and recovery of improper payment due to fraud or intentional program violations. Activities can include, but are not limited to, the following: i. [ ] Require recovery after a minimum dollar amount of an improper payment and identify the minimum dollar amount. Describe the activities and the results of these activities based on the most recent analysis: ii. [x] Coordinate with and refer to the other State/Territory agencies (e.g., State/Territory collection agency, law enforcement agency). Describe the activities and the results of these activities based on the most recent analysis: Over the years, the Lead Agency has referred multiple cases to other state/federal agencies who are involved in the investigation and prosecution of cases. The frequency of