Page 55

DEO LIHEAP Policies and Procedures Manual Page 55

decision reached in the informal conference. A staff person from DEO will review the applicant’s file and will send a decision in writing to the applicant within thirty (30) days of review.

b. To file a dispute, write, or contact: i. Matthew Treadwell, Community Program Manager Bureau of Economic Self-Sufficiency Division of Community Development Florida Department of Economic Opportunity 107 East Madison Street Caldwell Building, MSC-400 Tallahassee, Florida 32399-4120 Office Number: (850) 717-8469 Email: Matthew.Treadwell@deo.myflorida.com The Federal Fair Hearing Process: c. If the applicant is not satisfied with the State Level Subrecipient review, provided by the Florida DEO, they can request assistance from the Federal level.

d. To file a dispute, write or contact: i. The Department of Health and Human Services Division of Energy Assistance Low-Income Home Energy Assistance Office of Community Services 330 C Street, SW Washington, DC 20201 Phone Number: (202) 401-9351 Fax number: (202) 401-5661 .05 Reconsideration

A. Reconsideration means to re-evaluate eligibility, ineligibility, or the payment amount based on information that was unavailable or used incorrectly when the subrecipient decided eligibility. B. DEO suggests a supervisory review when: 1. An Applicant received a denial notice; and, (a.) The applicant requested reconsideration within the required timeframe stated in the Notice of Denial and Appeals. (b.) The applicant requested reconsideration while funds remained. 2. An applicant, who is denied due to failure to provide requested information or verification, submits the required information and funds remain.