9095.6 Notification of Claim

A. Mail written notification to begin collection action on any claim. B. Consider the claim established for tracking purposes as of the date of the initial demand letter or written notification. C. Provide the household with a one-time notice of adverse action when claims or the amounts of claims are not established at a hearing. D. The demand letter/claim packet includes language stating: 1. The amount of the claim, 2 The intent to collect from all adults in the household when the overpayment occurred, 3. The type (IPV, IHE, AE) and reason for the claim, 4. The time period associated with the claim, 5. How the claim was calculated, 6. The phone number to call for more information about the claim, 7. Delinquent claims are sent to other collection agencies, who will use various collection methods to collect the claim, 8. The opportunity to inspect and copy records related to the claim, 9. The opportunity to request a fair hearing within 90 days on the decision related to the claim unless the amount of the claim was established at a hearing, 10. Refer delinquent claims to the Federal government for federal collection action, 11. The household can make a written agreement to repay the amount of the claim prior to it being referred for federal collection action, 12. The household may be subject to additional processing charges if the claim becomes delinquent, 13. The State agency may reduce any part of the claim if the agency believes that the household is not able to repay the claim, 14. A due date or time frame to either repay or make arrangements to repay the claim, unless the State agency imposes an allotment reduction, and 15. The percentage used and the effective date when DHSS imposes an allotment reduction. E. The due date or period for repayment will be no later than 30 days after the date of the initial demand letter. F. Sending subsequent demand letters or notices is optional. 13 DE Reg. 1462 (05/01/10)