9034.4 Discrepancies

Where unverified information from a source other than the household contradicts statements made by the household, afford the household a reasonable opportunity to resolve the discrepancy prior to a determination of eligibility or benefits. Verify the information directly with the primary source and contact the household only if direct verification efforts are unsuccessful. If the unverified information is received through the IEVS, as specified in DSSM 2013.1, obtain verification from a third party as specified in DSSM 9037.