Page 16

SNAP E&T to Career Team to complete orientation. The providers and WIOA/Title I programs send weekly participation reports to Career Team with the activities, number of hours, and compliance status. Career Team enters this information into the AWW E&T subsystem. If a participant drops out or stops participating, this information is sent to Career Team so they can re-engage the participant and alert DSS of non-compliance. The SNAP E&T providers communicate with DSS for provider determinations. Provider determinations are often avoided because Career Team works with all participants to find the activity that best fits the participant’s needs and interests. Participants who would benefit from reassignment to a new activity will be referred back to Career Team. The Career Team case manager meets with the participant and reviews and revises the employment plan. The participant will then be assigned to a new component or activity. Career Team shares this new evaluation to DSS using case comments, which generates an alert to DSS eligibility staff for review. If Career Team believes that a participant is not suited for SNAP E&T activities or other activities are not available, this information and the reasons are entered into AWW case comments, and a system alert is sent to DSS eligibility staff. Eligibility staff will review the information and determine if the participant meets an exemption. The outcome of the decision is case commented, and an alert is generated to Career Team. If the participant is exempt, Career Team will disenroll the participant from SNAP E&T. The SNAP E&T Administrator may also provide input on provider determinations for more complex situations. The SNAP E&T Administrator holds monthly calls with each SNAP E&T provider to discuss performance, program updates, and E&T policy and procedure information. The SNAP E&T Administrator also conducts at least two monitoring visits per fiscal year to evaluate E&T service delivery, fiscal and program policies, and participant tracking and case files. The SNAP E&T providers must submit to DSS monthly participation data with each invoice. The invoices are checked against AWW to ensure only open SNAP participants are receiving E&T services and that costs comply with the provider’s contract and E&T policy. Describe how the State agency shares new policies, procedures, or other information with the intermediary or other E&T provider. The DSS SNAP E&T Administrator holds monthly calls with each SNAP E&T provider to discuss performance, program updates, and E&T policy and procedure information. DSS provides training and technical assistance to the E&T providers as needed for new policies, when policies and procedures change, or when a performance issue is identified. Training may be conducted one-on-one or as a group with all providers. The SNAP E&T Administrator also holds an annual onboarding session at the beginning of each federal fiscal year to review SNAP E&T program rules and goals for the current year. Describe how the State agency, intermediaries, and E&T providers share participant data and information. Include the names of any MIS systems (or other modes of communication) used. Communications and data sharing between the State Agency and E&T providers are multifaceted. The primary method for sharing E&T data is through Delaware’s eligibility system, which includes an integrated E&T subsystem. Career Team, Delaware’s primary E&T vendor, has access to the ASSIST Worker Web (AWW) E&T system and can view and enter case comments and case alerts in the eligibility system. During the certification and recertification process, all SNAP E&T referrals are sent through the AWW system to Career Team for SNAP recipients who choose to volunteer with E&T. Career Team assigns the referral to a case manager, and the AWW system is updated to show the referral was assigned. Career Team enters SNAP E&T activities and hours into the E&T subsystem for all SNAP participants weekly. Non-compliance with E&T requirements is communicated to DSS from Career Team through the AWW system. AWW will generate a case alert for eligibility staff, and Career Team will enter a non-compliance case comment and send an email to DSS. If necessary, case managers can email manual E&T referrals to the DSS Policy and Program Development Unit’s resource mailbox to be forwarded to Career Team. 1/28/26, 11:01 AM State Plan DE FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-defy26stateplan//index.html 16/96