Page 14
ORGANIZATIONAL RELATIONSHIPS State agencies are required to include information on the organizational relationship between the units responsible for certification and the units operating the E&T components, including units of the statewide workforce development system, if available. For the purposes of the questions below, E&T providers are considered to include units of the statewide workforce development system. FNS is specifically interested in ensuring that the lines of communication are efficient and that, if applicable, noncompliance with mandatory E&T is reported to the certification unit within 10 working days after the noncompliance occurs, per 7 CFR 273.7(c)(4). State agencies must also include information on the relationship between the State agency and other organizations it plans to coordinate with for the provision of services. The following questions are about how the E&T program is structured in your State agency. Indicate which division within the SNAP State agency is responsible for the E&T program. (i.e. establishes E&T policy, contracts for E&T services, monitors providers). For example, explain if the E&T program unit is separate from the SNAP certification unit, and if there are separate E&T units at the county level. Delaware’s Division of Social Services (DSS) is the State Agency that administers the SNAP E&T program. The SNAP E&T Administrator in the DSS Policy and Program Development Unit is responsible for program planning, policy development, budget management, E&T provider procurement, vendor contracts, vendor performance monitoring, and program data reporting. The SNAP E&T Administrator works closely with the SNAP Senior Administrator, TANF/GA Senior Administrator, and DSS Policy Chief on E&T program development. SNAP eligibility staff statewide are responsible for processing SNAP applications and recertifications, interviewing clients, entering information into the ASSIST Worker Web (AWW) system for eligibility determinations, screening and referring clients to E&T, and informing clients of work requirements, time limits, exemption rules, and available E&T services. During the interview, eligibility staff obtain information to determine if the applicant is a work registrant, ABAWD, or has an exemption. AWW identifies work registrant status, ABAWD status, and exemptions from work requirements once all client information is entered into the eligibility system. SNAP eligibility staff verbally review with the applicant the ABAWD and work registrant requirements, available E&T services and locations, rights and responsibilities, and available participant reimbursements. SNAP applicants who are work registrants or ABAWDs are also provided this information in writing. During the certification or recertification process, a system referral is generated to the SNAP E&T vendor, Career Team, for SNAP recipients who choose to volunteer to participate with SNAP E&T. A system referral can also be sent by DSS staff for any SNAP recipient who requests to volunteer for SNAP E&T. Delaware does not operate an E&T program unit or separate E&T units at the county level. DSS SNAP eligibility offices do not provide any E&T services or participant reimbursements. All SNAP E&T service delivery is handled by contracted E&T providers. Career Team, Delaware’s primary SNAP E&T provider, is responsible for receiving and reviewing SNAP participant referrals, conducting outreach, providing orientation, case management, participant reimbursements, and components, and tracking and reporting participation hours to the State using the E&T system in AWW. Career Team oversees these functions for all SNAP E&T participants, including participants enrolled with an E&T third-party partner. Delaware contracts with other SNAP E&T providers for expanded component access and specialized training opportunities for SNAP E&T participants. The providers coordinate with Career Team on outreach, 1/28/26, 11:01 AM State Plan DE FY26 - Original Submission https://dam-fns.usda.gov/sites/default/files/microsite/snapet-defy26stateplan//index.html 14/96