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PROGRAM COSTS These include expenses directly associated with providing client services. Examples of program costs include the benefit amounts to the clients, equipment and energy kits to the clients, direct costs of prescreening and intake of clients, case management, LIHEAP data entry, mailings to clients, energy education and materials for clients, mileage costs incurred while providing outreach and direct services to clients, program related training of the staff that provides direct services to the clients. Please seek guidance from LIHEAP Administrator to verify program costs.

PURCHASE ORDER A document that authorizes the delivery of specified merchandise or the rendering of a certain service showing the amount of funds authorized to pay for the service or merchandise.

QUALIFIED ALIENS (See Section 400, Application and Eligibility, Paragraph 427 for definition)

RENTER A person who lives in a dwelling unit and pays rent for the use of said dwelling unit to a landlord.

REPORTS Any written document that provides required data on the activities and expenditures of funds awarded.

RGGI Acronym for Regional Greenhouse Gas Initiative. Northeast states collaborated to benefit financially from this initiative. A portion of the funds that come to Delaware is dedicated to providing energy assistance services to low-income households.

SCAP Acronym for Summer Cooling Assistance Program. This program has two components; air conditioners and electricity.

SECONDARY HEATING That which is an auxiliary source or back-up system to the primary source of heat.

SFY State Fiscal Year which begins July 1 and ends on June 30 of the following year.

SOCIAL SECURITY A federal program that provides cash assistance to eligible persons, primarily, but not always elderly persons.

SNAP Supplemental Nutrition Assistance Program (formerly known as Food Stamps)