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OUTREACH The person, function or activity that provides targeted DEAP services and/or information to communities, and informs potential applicants about, and encourages them to apply for, DEAP services.

OUTREACH SITE A site approved by DSSC/OCS to take and/or accept applications for DEAP services.

OVERPAYMENT A payment in excess of the amount for which a client was eligible at the time of payment to vendor or client.

OWNER One who possesses a valid claim to property as through a deed.

PAYMENT AUTHORIZATION/ CODING STAMP Payment Authorization/Coding stamp must be put on all invoices prior to processing for payment. This stamp must be completed through various stages of payment processing and includes: Program Managers’ (PM) signature; date PM signs invoice; Program Name (in this case, LIHEAP); Fiscal Year in which funds will be paid from; Activity Code; and project number (as put in FSF).

PENDING Applicant who has started a DEAP application, but has not submitted all required documentation to certify as eligible or denied.

PENDING FILE The file containing applications that cannot be finalized because additional information is needed from the applicant.

POVERTY LEVEL The amount of dollars the government determines that deems a household lives in poverty. This is published by OMB (usually annually at 100%). DEAP’s eligibility is 200% which is twice the number of the official poverty level according to OMB.

PRIMARY HEATING That heating source which is most used to supply home heating needs to a dwelling unit.

PROCEED ORDER A written authorization signed by the contractor agency sent to the private contractor stating the client’s name, address, file number, and the estimated job cost for the home to be weatherized or authorization to deliver and install an air conditioner.