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BOARDER An individual to whom a household furnishes lodging and or food, and who can document such. A boarder’s income is not included in the households’ (applicants) income. The boarder is not counted as a household member; however, the amount the boarder contributes to the household is counted as income.
CAPS Acronym for Client Assistance Programs: A web based system designed and maintained by IRM, which is used as the database system for LIHEAP. Client applications are entered into CAPS, where each household member is assigned an MCI number and client demographics are captured in various fields for reporting purposes.
CAULKING COMPOUND A filler used to fill cracks, especially around window and door framing, to prevent the leakage of water, air, or dust into the building from the outside and to prevent the escape of warm air from the inside of the building.
CELLULOSE INSULATION A building insulation made from ground-up wood fiber treated with chemicals to be fire retardant.
CERTIFIED Confirmed through verification of income documentation by the computer system that a household is eligible or denied.
CLIENT A person served by or utilizing the services of DEAP programs.
COMPLETED HOME A dwelling unit on which all the required conservation measures as determined by the contractor agency have been completed.
CONSERVATION Encompasses weatherization, furnace retrofit and energy education services and activities of the Weatherization Assistance Program (WAP).
CONSERVATION MATERIALS Items intended primarily to improve the heating or cooling efficiency of a dwelling unit. Weatherization materials include, but are not limited to: ceiling, wall, floor, and duct insulation; vapor barriers; storm windows and doors; items to improve attic ventilation; skirting; and caulking and weather stripping.
CONTRACT An enforceable agreement signed by all parties, to accomplish the goals and objectives of the DEAP Services.
CONTRACTOR AGENCY The local organization contracted directly by DSSC/OCS to administer the DEAP services.