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2) Strengthen job training programs that support career-ladder promotion in local high-growth industries and promote generational wealth;

3) Ensure customers have access to equitable employment and affordable housing opportunities by leveraging DHS and District-wide resources; and

4) Create a more transparent, responsive, innovative, and open government.

In support of the key priorities, DHS has established the following goals that impact D.C. residents who receive TANF:

a) Support TANF participants to improve their economic stability and well- being by: 1) developing an integrated service delivery model that encompasses a 2Gen (or multigenerational) framework, and identifying training programs aligned to career pathways within identified high growth industries that lead to increased employment; 2) creating synergies between the training and employment partners that make-up the D.C. workforce system; 3) implementing creative, data and participant driven service interventions; and, 4) ensuring systems are in place to address customers’ specific needs.

b) Through an integrated economic security and housing stability model, develop an effective system of care for families who experience homelessness to prevent homelessness, provide shelter to those who need it, and support families on a faster and more stable path out of homelessness.

c) Improve the customer experience at DHS by streamlining operations and the eligibility determinations process, providing customers with access to