3.1.1 Applying for the Child Care Subsidy

Families may apply for the Child Care Subsidy Program online or in person at DHS, a Level II child care provider site, or at the Virginia Williams Family Resource Center. Families who wish to request non- traditional services, who are requesting in-home care, or families who have children enrolling or attending multiple facilities must apply through the online application or at DHS. • Online application: Families can apply online. Upon submission of the online application, an email notification will be sent from the assigned eligibility worker to the applicant, acknowledging receipt and providing contact information for their assigned eligibility worker. The eligibility worker may contact the family with questions or to request outstanding documentation needed to determine eligibility. Applicants who use the online application may also complete a redetermination or add a new child to an existing case through the online application. • In-person application at DHS: Families can visit the DHS CCSD to apply in person. • In-person application at a Level II child care provider: Families can visit a child development facility authorized to complete child care subsidy eligibility determinations (Level II provider) if they wish to have their child(ren) attend that facility. Level II child care providers can only determine eligibility for children that will attend their facility. • In-person application at Virginia Williams Family Resource Center: Families experiencing homelessness may apply at the Virginia Williams Family Resource Center by appointment only. Families applying online or at DHS must submit a valid health certificate dated within one year of the date of application, for each child applying to the Child Care Subsidy Program. Families may request a medical exemption from DC Health to submit with their application.