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ESA SNAP Policy Manual 243 Chapter 22 Chapter 22. Electronic Benefits Transfer 22.1 Method of Issuance SNAP households receive benefits through an EBT card, similar to an ATM or debit card, to make purchases at participating grocery stores and markets. When a SNAP recipient uses an EBT card at the food store, the SNAP benefits are deducted from their SNAP account and transferred to the food vendor electronically. The DC EBT card is known as the Capital Access Card. Eligible beneficiaries may access TANF, POWER, Interim Disability Assistance (IDA) and refugee cash assistance benefits electronically at participating stores and ATMs (cash machines for cash benefits only) that display the QUEST logo. EBT cards are mailed the business day following the date of approval for benefits. Individuals may pick up their EBT card at one of the following EBT card distribution centers:  645 H Street NE  1649 Marion Barry Avenue SE (formerly Good Hope Road SE) 22.2 Who May Use the EBT Card Generally, the EBT card is issued in the head of household’s name. However, anyone in the SNAP household or their authorized representative may use the card to access benefits. The head of household may authorize a nonhousehold member as one of the following options to act on the household’s behalf:  Representative: This person/organization can apply for benefits, provide interview assistance, receive notices, report changes and make inquiries. The SNAP household will be held liable for any overissuance that results from the representative providing incorrect information. Representatives may include a private nonprofit organization or an institution managing a drug addiction or alcohol treatment facility. Return