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ESA SNAP Policy Manual 217  An explanation of the rights and responsibilities of household members subject to the work requirements, including the right to appeal a decision made by ESA and request a fair hearing  An explanation of what is required to maintain eligibility under each applicable work requirement  Pertinent dates by which an individual must take any actions to remain in compliance with each applicable work requirement  The consequences of failure to comply with each applicable work requirement  An explanation of the process for requesting good cause (including examples of good cause circumstances and contact information to initiate a good cause request)  Other information ESA believes would assist the household members with compliance Legal Authority Work registration notice (federal): SNAP: 7 CFR § 273.7(a), (c)(1)(ii)-(iii) 16.11 Notice of Mass Change When ESA makes a mass change in SNAP eligibility or benefits, as applicable, and before the changes outlined in Section 15.7.1, Federal SNAP Mass Changes, become effective (ESA’s option), ESA must issue a Notice of Mass Change. The Notice of Mass Change must include the following:  The general nature of the change  Examples of the change’s effect on the household’s allotments  The month in which the change will take effect  The household’s right to a fair hearing  The household’s right to continued benefits and under what circumstances benefits will be continued pending a fair hearing  General information on whom to contact for additional information  The liability the household will incur for any overissued benefits if the fair hearing decision is adverse Legal Authority Notice of Mass Change (federal): SNAP: 7 CFR § 273.12(e)(4)

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