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ESA SNAP Policy Manual xiv Chapter 19. Administrative/Fair Hearings ................................................................................................ 231 19.1 Administrative/Fair Hearing Definition ......................................................................................... 231 19.2 Right to a Fair Hearing ................................................................................................................... 231 19.3 Requesting a Fair Hearing ............................................................................................................. 232 19.4 Continuation of Benefits ............................................................................................................... 232 19.4.1 Continuation of Benefits Due to Mass Changes .................................................................... 233 19.5 Responsibilities Regarding Fair Hearings ...................................................................................... 234 19.5.1 Agency Responsibilities .......................................................................................................... 234 19.6 Scheduling of Fair Hearing ............................................................................................................ 235 19.7 Fair Hearing Procedures ................................................................................................................ 236 19.7.1 Conducting a Fair Hearing ...................................................................................................... 236 19.7.2 Rights of the Customer During the Fair Hearing .................................................................... 236 Chapter 20. Federal Demonstration Projects ........................................................................................... 237 20.1 Elderly Simplified Application Project (ESAP) ............................................................................... 237 20.1.1 Definition of ESAP .................................................................................................................. 237 20.1.2 Requirements for ESAP .......................................................................................................... 237 20.1.3 Certification Period ................................................................................................................ 238 20.1.4 Benefits .................................................................................................................................. 238 20.1.5 Reporting Requirements ........................................................................................................ 238 20.1.6 Recertification Process .......................................................................................................... 238 20.1.7 Simplified ESAP Verification Procedures ............................................................................... 239 Chapter 21. Disqualification for Intentional Program Violation ............................................................... 240 21.1 Administrative Responsibility ....................................................................................................... 240 21.2 Definition of IPV ............................................................................................................................ 241 21.3 Methods of Determining an IPV ................................................................................................... 241 21.4 IPV Disqualification Time Periods ................................................................................................. 242 21.5 Electronic Disqualified Recipient System (eDRS) .......................................................................... 242 Chapter 22. Electronic Benefits Transfer .................................................................................................. 243 22.1 Method of Issuance....................................................................................................................... 243 22.2 Who May Use the EBT Card .......................................................................................................... 243 22.3 Replacements for Household Misfortunes ................................................................................... 244 22.4 Replacing a Lost EBT Card ............................................................................................................. 245 22.5 Monthly Issuance Schedule .......................................................................................................... 245 Chapter 23: Claims Against the Household .............................................................................................. 246