How to apply via the mail:
Print and complete the application along with copies of the required documents (translated applications attached below).
Mail the application & required documents to:
Department of Energy & Environment Attn: Utility Affordability Administration 1200 First Street NE, 5th Floor Washington DC, 20002
Office Locations:
1207 Taylor Street, NW
Serving Wards 1,2,3,4, 5 & 6
Interpreter services available & ADA Compliant
2100 Martin Luther King, Jr. Avenue, SE
Serving Wards 6,7, & 8
Interpreter services available & ADA Compliant
Note : DOEE is the SOLE entity authorized to accept and process LIHEAP applications. You MUST submit your LIHEAP application directly to DOEE in order to sign up. DOEE has become aware that third parties may be accepting applications. DOEE cautions that you should NOT provide your LIHEAP application to any other entity, including a utility or government agency other than DOEE, as they are NOT authorized to accept and process them. Providing LIHEAP applications to an entity other than DOEE may put the confidentiality of your personal information at risk.
Resources Beyond LIHEAP:
Each utility company provides several resources to aid in bill payments or provide discounts to your bill. Please utilize the following links to help guide you to those resources. There are multiple programs per utility company, so be sure to look through the pages to see which resource works best for you and your household. DOEE is committed to helping District residents by connecting residents with resources to help ease their energy burden.
Pepco: Assistance Programs (DC) | Pepco - An Exelon Company
Washington Gas: Energy Assistance Programs - Washington Gas
DC Water: Financial Assistance | DC Water
Pepco Customer Relief Fund: Pepco and the Salvation Army are energizing our commitment to our communities by launching a one-time relief fund that provides financial support for those challenged by high energy costs.
Pepco Customer Relief Fund | Pepco - An Exelon Company
Wasgington Gas - The Washington Area Fuel Fund: Washington Gas and The Salvation Army created the Washington Area Fuel Fund (WAFF) to help families in need pay their heating bills.
Washington Area Fuel Fund - Washington Gas
DC Water - Serving People, Lending A Supporting Hand: The SPLASH program, administered in partnership with the Greater Washington Urban League ( GWUL ), helps eligible D.C. residents facing financial challenges with their water and sewer bills.
DC Water SPLASH Program! | DC Water
Additional Resources
Frequently Asked Questions
If you disagree with DOEE's decision on your LIHEAP application, please see your appeal rights .
For more information, please contact the DOEE Energy Office by calling 311.