How to apply in-person:

NOTICE: The energy assistance centers located at 1207 Taylor St. NW & 2100 Martin Luther King Ave. SE are not scheduling in-person appointments for FY 2026 (Oct. 1, 2025 - Sept. 30, 2026). Continue to check the DOEE LIHEAP webpage for updates on in-person appointments for both service centers. Regular Assistance Regular Assistance is for when energy service has not been disconnected:

Review the income guidelines below to verify income eligibility

Call 311 to schedule an appointment at one of DOEE’s Energy Centers

- Appointments are required to receive regular and emergency energy assistance. Walk-ins will not be accepted.

Emergency Assistance Emergency Assistance is for when energy service has been disconnected or home heating oil is depleted:

Review the income guidelines below to verify income eligibility

Call 311 to schedule an appointment at one of DOEE’s Energy Centers