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managed by DPH/WIC IT, providing the necessary security, constant monitoring of database and network, equipment refreshment and maintenance. 5.4 Increase staff knowledge and utilization of current Programming languages, tools and techniques.

Staff have access to training library Training on new version of Focus reports to leverage legacy reports with new dashboard technology. Staff have access to library as needed. Staff are utilizing training library. WIC IT Staff 5.5 Implement new technologies to enhance productivity and system security.

Setup Devops for IT Staff task monitoring and updates. WIC IT Staff to have access to WIC Board to update and review tasks and tickets all in one place. IT Staff be able to productively look at open items and backlogs. WIC IT Staff 5.6 Implement next EBT contract and convert. Complete state contract for EBT services. Convert from existing vendor to new vendor. Currently in contract negotiations with FIS. Contract and conversion completed. State WIC Director WIC IT Staff FRVM staff Nutrition Unit 5.7 Implement next MIS support contract. The existing contract expired in 2023. Plan procurement strategy with FNS and start IAPD process. Waiting meets determination from USDA. IAPD created and statement of work published. State WIC Director WIC IT Staff

5.8 Implement participant portal. Add self service capabilities so participants can pre- enroll in WIC, upload documents, and make appointments. Environment is ready pending contract to do more work. Self-service portal development and implementation started. State WIC Director WIC IT Staff Nutrition Unit