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Program Functional Area 5: Management Information Systems Goal 5: To maintain and enhance the WIC IT infrastructure through 9/30/2025.

Objective: 5.1 Implement solutions or new technologies to modernize participant experience and/or address state and federal requirements. Objective: 5.2 Move toward a self-service reporting environment for regular WIC information needs. Objective: 5.3 Develop a new MIS equipment obsolescence plan. Objective 5.4 Increase staff knowledge and utilization of current IT languages, tools and techniques. Objective: 5.5 Implement new technologies to enhance productivity or system security. Objective: 5.6 Implement next EBT contract and convert. Objective: 5.7 Implement next MIS support contract. Objective: 5.8 Implement Participant Portal.

Objective Strategies/Activities Baseline Indicators Staff Assigned 5.1 Implement solutions or new technologies to modernize participant experience and/or address state and federal requirements. Add additional functionality to CT-WIC. CT-WIC implementation project complete.

Timely update of changes to address needs or requirements. WIC IT Staff

5.2 Move toward a self- service reporting environment for regular WIC information needs. Implementing data dashboard to replace file distribution. Webfocus reports have been converted to SQL Server Reporting Services (SSRS) Begin discussions with agency data team on Power BI or other self-service option; provide additional access to local agency management for DPH Reporting Portal. WIC IT Staff WIC Epidemiologist Nutrition Consultant 5.3 Develop a new MIS equipment obsolescence plan.

Continuing equipment refresh every three to four years.

Current IT infrastructure is a client/server environment on windows platform using technical control is as follows: Routers are managed by DAS Bureau of Information Technology Solutions, while switches, servers, desktops, laptops, tablets and printers are Age and maintenance. WIC IT Staff