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Post on website for vendor use in training additional staff. October 2019 Assistance to vendors to train more employees on WIC policies and procedures. Video posting is postponed until attendance tracking can be achieved. In May 2024, CT WIC created a Training Documents section on the Retailers page of the WIC website and posted the current versions of the New and Renewal Vendor training presentations. Request from other states who utilize post-training tests, online assessments to test knowledge of training. October 2019 Training chapters will apply to different areas regarding minimum stocking requirements, transaction processing, violations, and sanctions. Information was obtained from other states in May 2024 on recorded trainings that meet the training requirements and vendor attendance surveys. 4.6 Improve investigation services through RFP process and inventory audits.

Re-Initiate an RFP for Compliance Investigation contract.

WIC timeline: RFP release date: 10/1/23.

Developed and issued an RFP for compliance buys investigation. No responses received in FY21; will revise and repost.

RFP was not initiated. CT DPH has experienced staffing shortages and significant backlogs in contracts management, fiscal and legal, which are areas that would be involved in the RFP and contracting process. Undercover investigations and inventory audits have continued to be conducted by State WIC Office staff. Screen and evaluate all proposals to determine if bidders meet the requirements of the RFP. WIC Timeline: Tentative 12/1/23. Reviewed RFP proposals.

RFP was not initiated, so activity was not conducted. Select a vendor to conduct compliance buys investigation services for the WIC program. WIC Timeline: Tentative contract award notification: 12/8/23. Screening team selected winner for the compliance buys investigation services. RFP was not initiated, so activity was not conducted. Develop a contract language for compliance investigation services.

WIC Timeline: Tentative 1/1/24. Developed new contract language. RFP was not initiated, so activity was not conducted. Submit paperwork to initiate contract process.

WIC Timeline: Tentative 1/1/24. Final contract paperwork submitted for review and approval. RFP was not initiated, so activity was not conducted.