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Continue to monitor implementation of peer-counseling module in CT-WIC development of consistent, automated data reports for peer counseling programs.

If awarded, contribute to SPAN 0012 breastfeeding activities related to duration: increasing access and equity in lactation, Collaboration with PRAMS Epidemiologists on Data to Action documents, Workplace Lactation Accommodations, and Breastfeeding Friendly Medical Offices Recognition. appropriately in agencies with peer counseling programs.

SPAN 0012 reporting. 2.7 Monitor the maintenance of CT-WIC via policy revisions, provision of State and local agency staff training and technical assistance, update of CT-WIC user manuals/helpfiles and participant training materials. Facilitate weekly internal (DPH) CT- WIC support meetings for FY24 to improve CT-WIC performance and reduce CT-WIC problems.

Develop Release Notes for scheduled CT-WIC releases.

Determine new process for monitoring nature of Help Desk calls (immediately following a Release) to provide targeted training or QA needs.

Help Desk Calls. Reduction of Helpdesk calls from local agencies related to CT-WIC policies and transaction information requests. Weekly internal DPH CT- WIC support meetings were held in FY24. WIC IT, Nutrition, and FRVM staff were in attendance. Meetings focused on troubleshooting bugs and the maintenance of CT- WIC. The majority of FY24 MIS activities were focused on development changes to the CT-WIC Finance module. These changes will allow local agency management and financial administrators to enter budgetary information into the MIS directly rather than using spreadsheets. The updates to the Finance module and other bug fixes will be included in CT-WIC Release 4.2 scheduled in August 2024. Release notes and Memorandums