e. Notice Requirements

Parents shall be informed in writing of the following information any time action is taken to grant, deny, discontinue or modify benefits: the right to request an administrative hearing and the method by which an administrative hearing can be requested; that action may be delayed if a hearing is requested within ten days of the date the notice of adverse action is issued, and that any benefits paid in error as the result of the delay will be subject to recoupment if the administrative hearing official upholds the department’s decision; that the family may represent itself or be represented by legal counsel, a relative, friend, or other spokesperson; the right to request resolution of the issue through someone not directly involved with the parent’s case; and the availability of legal services and the toll free telephone number of statewide legal service organizations.

The administrative hearing official shall notify the parent and the parent’s representative of the following information: the time and place of the administrative hearing; the department’s contact person; circumstances under which the hearing request may be dismissed; administrative hearing procedures; and the right to examine the case record prior to and during the administrative hearing.

The CCAP administrator shall prepare a written summary of actions over which the parent is aggrieved and the reason for taking the action. The summary shall be distributed at least three business days prior to the date of the scheduled hearing to the administrative hearing officer and the parent or the parent’s representative.