d. Reasons for Requesting an Administrative Hearing

An administrative hearing may be requested if the family disagrees with any of the following actions, except where otherwise specified in subdivision (2) of this subsection: an application is denied or not acted upon timely; benefits are denied, reduced or discontinued; the receipt of benefits is adversely affected in any way; an eligibility requirement is imposed incorrectly; the amount of the income, fee or benefit calculation is incorrect; disapproval of an in-state child care provider for a reason not related to a violation of the Department of Public Health licensing requirements; a request for replacement of a lost, stolen or destroyed check was refused; or a requested good cause exemption of the child support requirements was denied.

Families shall not be entitled to an administrative hearing for the following actions: when changes required by state or federal law are implemented that affect the general caseload or a specific priority group; if benefits are affected due to a change in the sliding fee scale or changes in the regional payment rates; if the commissioner opens or closes the wait list for a specific priority group or removes a priority group from the wait list; if the commissioner denies payment for a provider located in an adjoining state; or if the CCAP program is closed.