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All EF clients must be enrolled in case management and at least one allowable EF activity, which are defined below.

1. Case Management a. Meet with clients (individually or in a group setting) as they engage in the EF program. This can occur in person, virtually, over the phone, or via email. All EF clients must receive at least one hour per month of case management. These services include comprehensive employability assessments conducted at least annually, ISPs updated at least once every 120 days, monthly progress monitoring, and coordination with and referrals to other service providers. b. Please note that case management alone is not considered an allowable EF activity. EF clients must be enrolled in both case management and an allowable EF activity. 2. Adult Basic Education a. Pre-GED basic skills education for clients who test between 5.5 and 8.5-grade level to increase skill level and attain a GED. Homework may also be assigned and counted for participation hours. 3. Career and/or Technical Education (CTE) and Vocational Training a. Skills training related to a specific occupation, such as welding, word processing, auto mechanics, truck driving school, or data entry. 4. Employability a. Classes or individual instruction to help a client become work-ready. Employability encompasses work readiness skills, including cognitive skills like reading for information, applied math, and problem solving. It also includes soft skills training that enhances an individual’s interactions, job performance, and career prospects, such as team building and workplace discipline. Instruction may also include, but is not limited to, improving communication skills, receiving customer service training, and GED preparation. Clients must follow a curriculum that targets work readiness. b. Note: If a client is enrolled in Employability, case comments must demonstrate that the client is following a curriculum or series. 5. English as a Second Language (ESL) a. English language classes for clients whose primary language is not English and whose lack of English language skills presents a barrier to employment. 6. General Equivalency Diploma (GED) a. Preparation and/or testing for the GED or equivalent. 7. Job Retention a. EF POs must offer job retention services, for a minimum of 30 days but no more than 365 days from the opened activity’s start date, to clients who secure employment after enrolling in the EF program. b. Job retention services include job coaching and assistance with resolving any issues that may affect employment. These services are available even after a client's SNAP case has closed, unless the individual is leaving SNAP due to a failure to comply with the general work Last updated: July 9, 2026

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