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All County Letter No. 23-74 Page Four

COPIES AND TRANSLATIONS

Forms referenced in this letter are available on the CDSS Forms/Brochures webpage. When CDSS completes all translations of a form, they are posted on the Translated Forms and Publications webpage. When made available by CDSS, forms translated into an individual’s preferred language must be provided to the individual pursuant to Manual of Policies and Procedures (MPP) Section 21-115.2. For questions on translated materials, please contact Language Services at (916) 651-8876. If translations are not available, recipients who have elected to receive materials in languages other than English should be sent the English version of the form or notice along with the GEN 1365-Notice of Language Services and a local contact number. Per Government Code Section 7290, et seq., the CWD must ensure that effective bilingual services are provided. This requirement may be met through utilization of paid interpreters, qualified bilingual employees, and qualified employees of other agencies or community resources. These services must be provided, free of charge, to the applicant/recipient. If CDSS does not provide translations of a form, it is the county’s responsibility to read and interpret the form if an applicant or recipient requests it. Additionally, the CWD must provide auxiliary aids and services to persons who are deaf or hearing impaired, or persons with impaired speech, vision, or manual skills, where applicable. More information regarding provisions for services to applicants and recipients who have limited English proficiency or who have disabilities can be found in MPP Section 21-115 and ACL 19-45.

CLAIMING INSTRUCTIONS

Impacted claims reflecting the appropriate estimated sharing ratios as a result of this MAP increase will be released in a forthcoming County Fiscal Letter.

If you have any questions regarding this letter, please contact the CalWORKs Early Engagement & Eligibility Bureau at CWEligibilityPolicy@dss.ca.gov

Sincerely,

Original Document Signed By

ALEXIS FERNÀNDEZ GARCIA Deputy Director Family Engagement and Empowerment Division

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