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All County Letter No. 22-60 Page Five

are available, recipients who have elected to receive materials in languages other than English must be sent the English version of the form or notice along with the GEN 1365 - Notice of Language Services and a local contact number.

The CWDs shall ensure that effective bilingual services are provided. When the percentage of non-English cases in a program and/or office location is less than five percent, this requirement may be met through utilization of paid interpreters, qualified bilingual employees, and qualified employees of other agencies or community resources. When the percentage of non-English cases in a program and/or office location is equal to or more than five percent, the CWD must assign a sufficient number of qualified bilingual employees to public contact positions in that program or location, as calculated pursuant to MPP Section 21-115.1. Language services shall be provided free of charge to the applicant/recipient.

More information regarding language services, which includes both interpretation and translations, can be found in MPP Section 21-115.

This ACL and other CDSS Letters and Notices are available on the internet at the CDSS Letters and Notices website.

CLAIMING INSTRUCTIONS

Impacted claims reflecting the appropriate sharing ratios as a result of this MAP increase will be released in a forthcoming County Fiscal Letter.

If you have any questions regarding this letter, please contact the CalWORKs Early Engagement & Eligibility Bureau at CWEligibilityPolicy@dss.ca.gov

Sincerely,

Original Document Signed By

JENNIFER HERNANDEZ Deputy Director Family Engagement and Empowerment Division

Attachments

cc: County Welfare Directors Association of California (CWDA)