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All County Letter No. 21-87 Page Four

to inform them of the change to the MAP. This is a required form with no substitutes permitted.

TM44-315L (7/21) – NOA message – 5.3 Percent Grant Increase/Law Change – This NOA message was created to send to cash assistance AUs when their grant will increase due to the MAP change. Instructions for use of the NOA message are included on the TM44-315L. This message is required with no substitutes permitted to the language. The CWDs may fill in case specific information as instructed.

Required Form – No Substitutes Permitted

Both the TEMP 2250 and the TM44-315L are Required Forms – No Substitutes Permitted. Forms in this category are required forms that the CWD may not modify or restructure. However, overprinting or reformatting under the conditions outlined in Operations Manual Section 23-400.211, Overprinting Required Forms and Section 23-400.212, Electronic Date Processing (EDP) Modifications, is permitted.

FORMS AND TRANSLATIONS

For general questions about forms, contact the CDSS Forms Management Unit at fmudss@dss.ca.gov. You may obtain these forms from the CDSS webpage at: CDSS Forms and Brochures Website.

For questions on translated materials, please contact the CDSS Language Services at (916) 651-8876. CWDs are required to provide CDSS translation to applicants and recipients in their primary languages when they are or become available. Until translations are available, recipients who have elected to receive materials in languages other than English must be sent the English version of the form or notice along with the GEN 1365 - Notice of Language Services and a local contact number.

The CWDs shall ensure that effective bilingual services are provided. When the percentage of non-English cases in a program and/or office location is less than five percent, this requirement may be met through utilization of paid interpreters, qualified bilingual employees, and qualified employees of other agencies or community resources. When the percentage of non-English cases in a program and/or office location is equal to or more than five percent, the CWD must assign a sufficient number of qualified bilingual employees to public contact positions in that program or location, as calculated pursuant to MPP Section 21-115.1. Language services shall be provided free of charge to the applicant/recipient.

More information regarding languages services, which includes both interpretation and translations, can be found in MPP Section 21-115.