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citizenship or Qualified Noncitizen status, if not previously provided. 2) During recertification, DES will conduct an immigration check in the USCIS SAVE database for any Eligible Household Member that is not a citizen of the United States, as required by A.R.S. § 1-504. a) To be approved for LIHEAP benefits, these Applicants must have Qualified Noncitizen status validated through a SAVE check. b) This check is required only for Applicants and households that are otherwise eligible; it is not required if an Application is determined to be ineligible based upon other eligibility criteria. 4. Application Processing a. Adjudication Timelines i. Standard LIHEAP applications will be processed within 45 calendar days, from the date an application is received in person, online, by mail, or by fax. Note: This time does not include any days during which an incomplete application was returned to an Applicant for processing. ii. Crisis LIHEAP applications will be processed as soon as possible, but no later than 48 hours for Regular Crisis applications and no later than 18 hours for Life-Threatening Crisis Applications, from the time an application is received by DES until a payment is issued. b. Community Navigators i. Provide integral support to the LIHEAP program to ensure Applicants have an option for local, in-person LIHEAP resources. Further, Community Navigators enhance the availability of LIHEAP, and improve the quality of applications to streamline adjudication and determination of benefits. 21 of 41