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c. By submitting a Valid Application to DES via: i. Fax to (602) 612-8282; A) For faxed applications, the application date is the date of receipt by DES (as annotated on the fax cover letter). ii. Mailing the application to: Department of Economic Security

Low-Income Home Energy Assistance Program

PO Box 19130 Phoenix, AZ 85009-9998 A) For mailed applications, the application date is the day it is received by DES. d. All complete applications must bear the Applicant’s written or digital signature. Telephonic applications will only be accepted as part of a bona fide ADA accommodation request and must be thoroughly documented in the case file. 3. Recertification a. Eligibility for Recertification i. Applicants are eligible to apply to recertify for LIHEAP beginning 11 months from the approval date of their Standard LIHEAP application. A) Recertification for LIHEAP may be submitted through any of the same application methods as an initial Standard or Crisis application. ii. Senior Utility Assistance Program (SUAP) Eligible senior Applicants may apply for SUAP when recertifying for LIHEAP benefits. SUAP recipients are eligible to receive the maximum Standard LIHEAP benefit. A) To be eligible to recertify under SUAP: 1) All adult Household members must be 60 years of age or older or 17 years of age or younger; and 2) One (1) Household member must either: 19 of 41