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iii. A Client’s decision whether or not to register to vote does not impact their eligibility for LIHEAP assistance, or the amount of benefits provided. 2. Application Submission and Verification of Identity Applicants seeking Standard LIHEAP assistance and/or Crisis Assistance may apply for LIHEAP through any of the following methods. To prevent fraud, an Applicant must verify their identity. a. By completing an application online through the A-to-Z Arizona Portal at desportal.az.gov; i. When applying online, an Applicant must verify their identity through ID.me to complete automated identity verification. Use of ID.me will require a Social Security Number (SSN) or Taxpayer Identification Number (TIN). A) An Applicant’s disclosure of their SSN or TIN is optional and is used to verify the Applicant’s identity and assist in the timely processing of the application. B) If an Applicant wishes not to disclose their SSN or is otherwise unable to verify through ID.me, they may submit a guest application online, or paper application by mail or fax, and provide identity documents for manual identity verification. This method may lengthen processing time. b. By providing a paper application to, or completing an online application with a Community Navigator; i. When applying with assistance from a Community Navigator, an Applicant is required to provide identification documents, which may include: A) State-issued ID; B) Driver's license; C) Birth Certificate; D) Passport; or E) Any other documentation that can demonstrate a person’s identity. ii. For all paper applications, the application date is the day it is received by DES. 18 of 41