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Child Care Provider Registration Agreement Page 16 c. You agree that any payment received from the parent or responsible person after mailing, scanning and e-mailing, or faxing the Unpaid Co-Payment Worksheet (CCA-1021A) [see Attachment #12] to ADES shall first be applied to the outstanding Co-Payment balance, and not to any outstanding additional charges; and, d. You agree to verify with the child’s Child Care Specialist if satisfactory arrangements have been made with the Client to pay the unpaid Co-Payment and when all unpaid Co-Payment arrears have been paid. 16. Non-compliance with the claims for payment requirements specified in this Section may result in audit exceptions. If an audit exception is identified, ADES may not pay you for billed services or it may require you to reimburse ADES pass-through penalties (if assessed against ADES) and interest at the rate prescribed by A.R.S. § 44-1201. 3.10 PAYMENT RECOUPMENT ADES may withhold and/or deduct from future payments, any amount that: 1. You received from ADES for services under this Agreement that have been inaccurately reported or ADES finds to be unsubstantiated; 2. You received from ADES for services that duplicate services covered or reimbursed by other specific grants and contracts, or payments; 3. You received from ADES for which your books, records and other documents are not sufficient to clearly substantiate that those amounts pertain to services under this Agreement performed by you; 4. You have received from ADES that are identified as an audit exception; 5. You are assessed by ADES interest or pass-through penalties (if assessed against ADES) against you; 6. You received from ADES in excess of the ADES approved rates as referenced in Section 4.2, Payment, of this Agreement; 7. You received from ADES during the time you did not maintain adequate liability insurance; 8. You received from ADES during the time you did not maintain a valid child care license/certificate; or, 9. You received from ADES during a period in which the number of children in your facility exceeded the maximum number prescribed in the provider/child ratio requirements established by law. 3.11 CONFIDENTIALITY 1. You agree to observe and abide by all applicable state and federal statutes and regulations regarding use or disclosure of information, including but not limited to information concerning Clients, children, applicants for and recipients of contract services. To the extent permitted by law, you shall release information to the Department and the Attorney General’s office as required by the terms of this contract, by law or upon their request. 2. The Contractor shall comply with the requirements of Arizona Address Confidentiality Program, A.R.S. §41-161 et. seq. The Arizona Department of Economic Security will advise the Contractor as to applicable policies and procedures the Arizona Department of Economic Security has adopted for such compliance. 3.12 BREACH OR UNAUTHORIZED ACCESS TO CONFIDENTIAL INFORMATION REMEDIATION In the case of any unauthorized access to confidential information: CCA-1210B (4-16) – Arizona Department of Economic Security