Examples

The following examples only provide guidance on scoring. They do not cover every possible situation.

Score of 0

The customer has been diagnosed with Cerebral Palsy and requires others to help with her daily living skills. Her caregiver states the customer has use of right hand and fingers and is the only one who can reprogram the specialized adaptive remote control for the TV. The customer needs reminders to do the task but knows how to do it.

The score would be a 0.

Score of 1

The customer was told to put lotion on her hands and arms. She was prompted once to use the lotion from the bathroom, put it into her hands, rub both hands together, then lather well until the lotion is spread over her hands and arms. When she is not reminded of the steps before she starts, she just puts lotion on her hands and does not put lotion on her arms.

The score would be a 1 because the customer shows memory of instructions if they are given once and if prompted to recall.

Score of 2

The customer has the chore of taking the inside recycle bin outside to the large recycle bin. The staff at the group home go over the steps to take the bin from under the sink, go outside to the large blue bin, open the lid, dump the items from the small bin into the large bin, and close the lid. The staff ask the customer to repeat back the steps. Every time this chore needs done, staff has to review the steps with him at least three times because he leaves out a step when he repeats it back. Then he can complete the task.

The score would be a 2 because the customer only remembers when instructions or demonstrations are repeated three or more times and the customer is prompted to recall.

Score of 3

When asked to pick up clothes and put them in the hamper, the customer tries to follow the instructions by going to his room. Once there, staff at the group home tell him to pick up the clothes on the bedroom floor. He then points to the floor but does not pick up the clothes. Even with staff breaking up the instructions and repeating them several times, the customer is still unable to complete the task. The staff end up completing the whole task for him every day.

The score would be a 3 because the customer shows no memory of instructions or demonstrations.