Scoring
Follow the steps below to determine the score for Remembering Instructions and Demonstrations. Refer to the example section for more information on how each score may be applied.
Step Action 1 Does the customer show memory of instructions or demonstrations without prompting if they are given one time? If YES, STOP. Give the customer a score of 0. If NO, continue to step 2. 2 Does the customer show memory of instructions or demonstrations if they are given once and if prompted to recall? If YES, STOP. Give the customer a score of 1. If NO, continue to step 3. 3 Does the customer show memory of instructions or demonstrations when they are repeated three or more times and when prompted to recall? If YES, STOP. Give the customer a score of 2. If NO, continue to step 4. 4 Does the customer show either no memory or extremely limited memory of instructions or demonstrations? If YES, STOP. Give the customer a score of 3. If NO, the customer meets some scoring criteria above, go back to step 1.