2) Customer Statement is Questionable or Inconsistent

Official source

Example #1 The customer has no income reported and it is time for their annual renewal. When asked how the customer is meeting basic living expenses, the customer states that they have been living off savings. Additionally, the customer is living with friends and reported expenses of utilities and water. Last year, the customer was asked how much money was in savings. The reported expenses have exceeded the reported savings. The customer did not provide any other explanation.

The customer’s statement is questionable because they would have used all their savings. The customer needs to provide proof of basic living expenses and how the customer is paying the expenses.

Example #2 The customer has no income reported and it is time for their annual renewal. When asked how the customer was meeting basic living expenses, the customer previously stated they were living off credit cards and rent was $500.00. The customer’s statement was accepted for proof at that time. It has now been a year. Further discussion reveals that once a week the customer gives blood to the local blood bank for $50.00. The $50.00 per week is self-employment income.

The customer’s statement is inconsistent. The $200.00 the customer gets does not cover the reported $500.00 rent expense. The customer needs to provide proof of basic living expenses and how the customer is paying the expenses.

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2) Customer Statement is Questionable or Inconsistent

Official source

Example #1 The customer has no income reported and it is time for their annual renewal. When asked how the customer is meeting basic living expenses, the customer states that they have been living off savings. Additionally, the customer is living with friends and reported expenses of utilities and water. Last year, the customer was asked how much money was in savings. The reported expenses have exceeded the reported savings. The customer did not provide any other explanation.

The customer’s statement is questionable because they would have used all their savings. The customer needs to provide proof of basic living expenses and how the customer is paying the expenses.

Example #2 The customer has no income reported and it is time for their annual renewal. When asked how the customer was meeting basic living expenses, the customer previously stated they were living off credit cards and rent was $500.00. The customer’s statement was accepted for proof at that time. It has now been a year. Further discussion reveals that once a week the customer gives blood to the local blood bank for $50.00. The $50.00 per week is self-employment income.

The customer’s statement is inconsistent. The $200.00 the customer gets does not cover the reported $500.00 rent expense. The customer needs to provide proof of basic living expenses and how the customer is paying the expenses.