16 Performance Goals and Measures, 2605(b)

16.1 Describe your progress toward meeting the data collection and reporting requirements of the four required LIHEAP (Benefit Targeting Index, Burden Reduction Targeting Index, Restoration of Home Energy Service, and Prevention of Loss of Home Energy Service). Include timeframes and plans for meeting these requirements and what you believe will be accomplished in the coming federal fiscal year. The Arkansas Energy Office (AEO) has established policy expectations for CBOs to ensure they are collecting and entering accurate and complete data into their software for LIHEAP performance measures. Applications are revised to collect any new required data. Agencies are required to submit a weekly report (routinely) and a monthly report (upon request) during the program year to keep a focus on data collection. AEO contracts with Communities Unlimited to collect data used to compile the quarterly reports, the household report, and the LIHEAP performance measures report as required. After the closeout of each program season, data will be collected and examined for any problems. Listings of LIHEAP clients will be sent to energy suppliers to collect data for customer households to be used for the performance data report. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.