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SNAP CERTIFICATION MANUAL – SECTION 15000 15800 Accepting Payment on an Overpayment 15810 Preventing an Overpayment
15810 Preventing an Overpayment SNAP Manual 01/01/07 When too many SNAP benefits are authorized due to a county office error or a computer error, the benefits may be cancelled if the error is discovered prior to the date that benefits are made available to the household. The county office must contact the Supplemental Nutrition Assistance Program Section to request cancellation of SNAP benefits. See SNAP 14350 for full instructions. The county office worker will be responsible for issuing a corrected approval notice to the household. Client caused overpayments will not be canceled. An advance notice of adverse action must be issued to the household when the case is corrected. When an overpayment, either client-caused or agency caused, is discovered after the availability date, an overpayment must be prepared. The household is permitted to return benefits from the electronic benefits transfer (EBT) account to repay such overpayments. See SNAP 15800 for instructions.