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SNAP CERTIFICATION MANUAL – SECTION 15000 15500 Overpayment Unit Responsibilities 15510 Accounting Section Responsibilities

15510 Accounting Section Responsibilities SNAP Manual 03/01/02 The Accounting Section receives, processes, and records all payments and maintains ROAS. The Accounting Section documents and maintains records on the amount of money and SNAP benefits collected in payment of an overpayment and how much was submitted to Food and Nutrition Service. At the end of each month, the Overpayment Unit receives a printout of all transactions occurring during that month.

15520 Processing the Overpayment Claim SNAP Manual 07/01/00 The Overpayment Unit reviews the Benefit Overpayment Report (DHS-199) to determine if all the information necessary to process an overpayment claim is contained in the documents. If the claim report is accurate and all information and calculations are correct, the Overpayment Unit substantiates the claim by: 1. Activating the account in the ROAS. 2. Sending a Demand Letter and Repayment Notice to the debtor with a copy to the initiating DHS county office. If additional information is required to complete the overpayment claim, the initiating county office will be requested to provide the additional necessary information within 30 days. If the requested information is not received within 30 days, a second request will be submitted to the initiating county office. If the requested information is not received from the initiating county office, the claim will be reviewed to determine if there is sufficient information available to establish any portion of the overpayment and one of the following actions will be taken: • If sufficient information is available, a claim will be processed for the period and amount that can be substantiated with the available information. The initiating county office will be notified that a partial claim has been established and advised that the claim will be adjusted if the requested information is received in Overpayment Unit at a later date. OR • If the information is insufficient to verify and establish an overpayment claim for any time period or amount, the claim report will be administratively closed. The initiating county office will be notified and advised that if the requested information is received in the Overpayment Unit, the claim will be re-opened andprocessed.