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SNAP CERTIFICATION MANUAL – SECTION 13000 13200 Supplemental Issuances 13210 How to Determine Amount of Supplement

13200 Supplemental Issuances

SNAP Manual 10/01/03 The county office will provide supplemental benefits in the following situations: 1. When a reported change is not processed timely. Supplemental benefits will be provided to any household that does not receive the correct benefit amount because the county office failed to meet the time frames specified in SNAP 11410 for any reason. 2. When a reported change is held awaiting verification. When a reported change is subject to verification or is questionable, verification must be obtained before the worker can act on the change. If obtaining verification means that the change cannot be processed in accordance with the time frames specified in SNAP 11410, a supplemental issuance will be provided. 3. When an agency error occurs at certification, recertification, reported change, semi- annual report or mid-point review. Cases that are processed with an incorrect benefit amount will be provided a supplemental issuance if an error occurs due to any of the following reasons: • Arithmetic error • Incorrect calculation of income • Incorrect calculation of deduction • Incorrect household size used byworker • Computer error 4. When an automatic change is not processed due to a mismatch or program change. Any systems error that results in an under-issuance of SNAP benefits must be corrected. Cases that mismatch or are closed in error must be worked manually. Supplemental benefits will be issued if appropriate.

13210 How to Determine Amount of Supplement SNAP Manual 12/01/00 Supplemental benefits will be calculated by determining the correct SNAP benefit amount for the current month, and subtracting the original SNAP benefit amount from the correct benefit amount. Supplemental benefits are issued via daily issuance. See SNAP 14133.1 for instructions on authorizing issuance of supplemental benefits.