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SNAP CERTIFICATION MANUAL – SECTION 12000 12400 Unclear Information

12460 Handling Changes Reported by Limited Reporting Households SNAP MANUAL 10/01/03

Reported By Action Required Policy Household Change must be processed within 10 days. SNAP 12251 TEA Worker Change must be processed within 10 days if it causes a decrease in benefits. Change must be processed within 10 days of the end of the TEA adverse action period if it will cause an increase in benefits. SNAP 12310 SNAP 12320 Medicaid Worker Within 10 days of the date of the reported changes, the change will be processed or a request for contact will be sent to request additional information. SNAP 12410 SNAP 12400 Quality Assurance Changes that occurred after the last application or semi-annual report must be processed at the next application or semi-annual report as appropriate. If the change should have been reported on the last semi- annual report or application but was not, the change will be processed within 10 days of QA’s report unless additional information is needed. If additional information is needed, a request for contact will be issued to the household within 10 days of the date of the report. SNAP 12430 SNAP 12400 Field Investigations conducted by Field Investigators or County Office Workers Changes that occur after the last application or semi-annual report will be processed with the next application or semi-annual report, whichever is appropriate. If the worker does not know when the change occurred, the change will be processed at the next application or semi-annual report, whichever is appropriate. If the change should have been reported on the last semi-annual report or application but was not, the change will be processed within 10 days of the report unless additional information is needed. If additional information is needed, a request for contact will be issued to the household within 10 days of the date of the report. SNAP 12440 SNAP 12400 Reports From the Public or Generally Known Information Changes that occurred after the last application or semi-annual report must be processed at the next application or semi-annual report as appropriate. If the change should have been reported on the last semi- annual report or application but was not, the change will be processed within 10 days of the reported unless additional information is needed. If additional information is needed, a request for contact will be issued to the household within 10 days of the date of the report. EXCEPTION: Changes that immediately affect the case, (e.g., death of all household members, household moved from county) must always be processed as soon as possible, but no later than 10 days after the change became known to the worker. SNAP 12400 SNAP 12450 12460 Handling Changes Reported by Limited Reporting Households