Page 436

SNAP CERTIFICATION MANUAL – SECTION 11000 11400 Special Instructions – Occasional Reporters 11450 Special Situations/Exemptions from Notices

incorrectly. The returned mail, including the envelope, must appear in the case record. The action to close the case must be fully documented. 11450 Special Situations/Exemptions from Notice SNAP MANUAL 01/01/2021 In the situations listed below, adverse action may be taken on an occasional reporting case without the issuance of a notice. 1. Death of All Household Members When all household members have died, the case will be closed immediately. No notice will be issued. 2. Move from State When all household members have moved from the state, the case will be closed immediately. No notice is required; however, one may be provided upon request. 3. Completion of Restoration of Lost Benefits Some households elect to receive restored benefits in installments. Such households must be notified in writing of the last month restored benefits will be authorized. See SNAP 13310. If the household was properly notified at the time the restored benefits were authorized, no notice need be sent after all installments have been authorized. 4. Anticipated Changes in Monthly Benefits The monthly SNAP benefit amount may vary from month to month due to anticipated changes. See SNAP 14323. If the household was notified of these variations at certification, no additional notice is required. 5. Case Closed at Household’s Request When a household voluntarily requests case closure in writing, no notice is required. If a verbal request for closure is made by the household in the presence of the eligibility worker, written confirmation of the closure will be issued via the Notice of Action. The written confirmation will not offer the household the same protection as an adequate notice. See the SNAP glossary definition of “Notice of Action.” If the household appeals an action to close the case, benefits will not be continued pending a decision.