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SNAP CERTIFICATION MANUAL – SECTION 11000 11400 Special Instructions – Occasional Reporters 11450 Special Situations/Exemptions from Notices

• Based solely on the household’s written report, the eligibility worker can determine the household is ineligible or the SNAP benefit amount will decrease. • The household is advised of its right to an administrative hearing and continued benefits if the hearing is requested within ten (10) days of the date of the notice. • If continued benefits are requested, the household’s previous benefit amount must be reinstated within five (5) workdays. See SNAP 7310. If the reported change meets all these conditions, an advance notice of adverse action is not required. However, an adequate notice must be issued to be received by the household before the reduced benefits are authorized. For case closures, adequate notice must be received by the household before or about the same time the household’s benefits would normally be authorized. Either the notice of adverse action or the adequate notice must advise the household of: • The nature of the change whether reduction or closure • The reason for the change; and • The effective date of the action. When the SNAP benefit amount increases, as the result of a reported change, an adequate notice must be issued. The notice of action must advise the household of: • The new SNAP benefit amount • The reason the benefit increased; and • The effective date of the increase.

11440.1 Returned Mail SNAP Manual 01/01/2021 When mail is returned by the post office with a message from the post office indicating that the addressee is unknown, has moved and left no forwarding address, or that the address provided does not exist, a Request for Contact (RFC) must be sent. If the addressee does not respond to the RFC, then a ten (10) day notice to close the case will be sent. The worker must ensure that an agency error did not cause the mail to return. The eligibility worker must also ensure that the household has not reported an address change which was not processed or was processed