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SNAP CERTIFICATION MANUAL – SECTION 8000 8200 The Application Interview 8000 Initial Application Process

copy of the publication, Your Rights and Your Responsibilities, will be given to the household. 6. The applicant must be advised that all SNAP cases are subject to review by the Quality Assurance Unit and that failure to cooperate with the Quality Assurance Unit will result in case closure. 7. The eligibility worker must request needed verification and tell the applicant how to return this information to the county office. • The worker will assist the household in obtaining the needed verification when the worker becomes aware that assistance is needed. (The household is not required to request assistance). A business reply mail envelope will be provided to the applicant to return the verification, or the applicant may return the information in person. See SNAP 317.2. • For households eligible for the Elderly Simplified Application Project (ESAP) the worker is required to gather all the necessary documentation and verifications on the household’s behalf. 8. The eligibility worker will advise the applicant of the time frames under which his or her application will be processed. 9. The eligibility worker will advise the applicant of the consequences of a voluntary quit as explained in SNAP 3413. • The eligibility worker will be required to explain and discuss Requirement to Work (RTW) with the households that have members that must meet the work requirement. 10. The agency will be required to explain SNAP-Education (SNAP-Ed) to the household.

8250 Interview Options SNAP Manual 05/01/2022 All applicants may receive a telephone or virtual unless the household requests a face-to-face or virtual interview. The household may choose to appoint an authorized representative to appear at the interview. The use of a telephone interview, virtual interview, or an interview by home visit will not affect the length of the certification period assigned to the household. See SNAP 8710. Elderly Simplified Application Project Elderly Simplified Application Project (ESAP) applicants must complete a request for assistance. The application process begins the day an application is submitted to the county office in