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SNAP CERTIFICATION MANUAL – APPENDIX Q

Resolving Discrepancies SSA Quarters of Coverage History System 410-966-8856 OR 410-909-5603 (pager). The alien may participate in the SNAP, if otherwise eligible, for up to six months while awaiting information from SSA. Applicant Does Not Agree with Information Provided by SSA If the applicant indicates his or her record is missing quarters or the code Z on WQRY is 1978 or later, the applicant must complete a Request for Correction of Earnings (SSA-7008). A copy of the SSA-7008 may be found in the FORMS section of this appendix. You may duplicate this form and provide it to the applicant. If the applicant needs assistance completing the form, such assistance should be provided. The SSA-7008 must be accompanied by proof of earnings for the period in question. Acceptable proof of earnings include, but is not limited to W-2 forms, check stubs, tax returns, and statements from the employer. Write “Welfare Reform” on top of the SSA-7008.  NOTE: If the applicant has no documentation, he or she should contact the local Social Security Office or call 1-800-772-1213 to arrange an appointment. If the discrepancy lies in the records of an alien’s parent or spouse, the parent or spouse must complete the SSA-7008 and provide proof of earnings. All SSA-7008s along with the documentation should be mailed to: SSA, OCRO P.O. Box 33016 Baltimore, Maryland 21290-3016 Allow 45 days for processing. After 45 days, you may follow up on the status of the request by accessing the WQRY screen. The alien may participate in the Supplemental Nutrition Assistance Program, if otherwise eligible, for up to six months while awaiting information from SSA. There is Non-Covered Employment SSA’s requirements for developing covered earnings are based on insured status rules and Title II entitlement. Therefore, occasionally, SSA will not be able to verify and credit covered wages and self-employment. In these instances, you may use the following guidelines to determine if an applicant has enough qualifying quarters of work. Step 1. Review the WQRY screen with the applicant to determine whether qualifying quarters of work (QQs) are missing from the record. If QQs are not missing from the response, make your determination based on the information already obtained. If QQs appear to be missing from the screen, go to Step 2.