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MEDICAL SERVICES POLICY MANUAL,SECTION O O-300 Disposition of Application 0 310 Approval

O-300 Disposition of Application

O-310 Approval MS Manual 01/01/14 The caseworker will complete the following tasks when approving an application: 1. Record all pertinent information in the case narrative (information included on forms will not be repeated). 2. Process case approval in ANSWER. An existing case number should be used whenever possible. 3. Notify client by sending form DCO-700 or system generated notice. Approvals for Spend Down will include the amount of the recipient’s unmet liability on the day of Spend Down.

O-320 Denial and Withdrawal MS Manual 01/01/14 The caseworker will complete the following tasks when denying an application. 1. Record pertinent information in the case narrative (information included on forms will not be repeated). The factor that makes the applicant ineligible will be narrated; however, if verification of other factors of eligibility has been obtained, these will be electronically scanned into the record. 2. Notify client of denial by sending form DCO-700 or system generated notice. 3. For withdrawal only, obtain a signed written statement from the applicant that indicates he/she wishes to withdraw the application.

O-330 Transfer to Another County MS Manual 01/01/14 When an applicant moves out of the county in which the application was taken, the caseworker who receives the notification of the transfer will: 1. Obtain from the applicant the new address, the name of the county to which the applicant has moved and any other pertinent information regarding the move. 2. Deny the application and electronically transfer the case to the receiving county in ANSWER.