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Note: The transaction guidelines for integrated systems may vary slightly based on the vendor’s POS system. The State WIC Office does not train on how to conduct an eWIC transaction as all register systems are different. Vendors with integrated systems should refer to the training materials provided by your POS provider or Corporate Office for comprehensive instructions on how to conduct eWIC transactions. 3. The vendor’s cash register system determines the items that are AL WIC approved.
4. The vendor applies all discounts and coupons the WIC customer is eligible for.
5. The midpoint receipt will print or display on the cash register screen. The receipt needs to be distributed or reviewed by the WIC participant before continuing the transaction.
6. The WIC customer accepts or denies the WIC portion of the transaction. If an item is not populating as WIC approved, this is where the participant should deny the transaction and both parties should troubleshoot the issue by reviewing the benefit balance and the midpoint receipt.
7. The cashier will finalize the WIC portion of the transaction.
8. The vendor’s cash register system receives the response from the eWIC processor and the remaining balance for the transaction (if any) is presented to be paid.
9. If there is a remaining balance after the eWIC card has been tendered, the remaining balance must be paid by using another tender type (SNAP, Credit/Debit, Cash). When a multi-tender transaction is performed, the WIC customer must swipe their eWIC card first before any other tender type is applied to ensure that the proper items are deducted from the WIC customer’s benefit balance.
10. Once the transaction is finalized, the vendor provides the WIC customer with a receipt that shows the items purchased and the remaining benefit balance.