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WIC Crossroads Disaster Recovery Plan Modification Date: 07/10/2026
Page 2 of 3 WIC Crossroads Production Servers
Server Name Purpose Operating System Requirement Disaster Recovery (DR) Actions Application/Web Servers
Serves Alabama (AL) WIC Crossroads web pages to the User Interface (UI), saves documents and signatures to the file server, initiates manual batch processes on the batch server, communicates in real-time with the eWIC Service Provider, and calls reports from the Reports server. Windows Server 2022 (Virtual) • Restore Backup of Production application server to application server at DR site • Server can be virtual • Required within 1 – 7 business days Batch Process Server
Runs the End of Day (EOD) and month end processes, runs daily batch processing, and runs scheduled in-house WIC interface processes Windows Server 2022 (Virtual) • Restore Backup of Production batch server to server at DR site • Server can be virtual • Required within 1 – 7 business days File Server
Storage location for captured signatures, scanned documents, batch files, and in-house interface processes. Windows Server 2025 (Physical) • Restore Backup of Production batch server to server at DR site • Server can be virtual • Required within 1 – 7 business days Database Server
Main Microsoft SQL Database Server that stores WIC Crossroads data. Windows Server 2025 (Virtual) Database version Microsoft SQL Server 2022 • Switch over to the secondary Never Fail Crossroads Database (DB) server at the DR site • Physical server • Required within 1 – 7 business days Reports Database Server
Replicated Microsoft SQL Database Server that stores replicated Crossroads data used for Crossroads Reporting. Windows Server 2025 (Virtual) Database version Microsoft SQL Server 2022 • Restore Backup of Production Reports DB server to server at DR site and replicate secondary Crossroads DB server to restored Reports server • Server can be virtual • Required within 7 – 14 business days Reporting Services Server
Stores and serves up WIC Crossroads Reports. Reports connect to either the Main Database Server or the Reports Database Server. Windows Server 2025 (Virtual) • Restore Backup of Production Reporting Services DB server to server at DR site • Server can be virtual • Required within 7 – 14 business days
NOTE: To maintain real-time communications between the Crossroads System and the eWIC Service Provider, the external (public) Internet Protocol (IP) address will need to be maintained or masked so data is sent to the eWIC Service Provider from the same IP address currently used in Production.