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Clerks, CPAs, Lab Aides Formulary Training • Identify information found on WIC Formulary • Identify medical documentation needed for Increased Calorie Supplements • Differentiate the Qualifying Conditions for Exempt Infant Formulas and WIC Eligible Nutritionals • List categories of formula that require approval by District Nutrition Director or State WIC Office RD/RN Video Document Library Required for all staff by 4/1/2026 CPAs Healthcare Provider Outreach Training • Review contents of outreach folder • Walk through steps of completing outreach visits with Healthcare Provider offices Video Document Library As Needed CPAs Immunization Information for Referral Procedures • Checking immunization status in Crossroads • Documentation of referrals Document Document Library As Needed Clerks Income Assessment Guidance • Understand Adjunctive Eligibility and Income-Based Eligibility • Learn how to handle special situations (e.g. future income, zero income, military pay, etc) • Practice income calculations • Learn how to calculate household size, including special situations Document Document Library Required for New Employees (Clerical Training Plan), As Needed refresher CPAs Nutrition Education Plan • Nutrition Education goals with plan for monitoring • Nutrition Education topics for WIC Participant Groups Document Document Library Required Every Other Year CPAs Nutrition Risk Training • Understand why Nutrition Risks are important • Know when and how to assign all applicable Nutrition Risks • Understand how to use the Provider Guidance Manual • Understand Nutrition Risk Criteria Definitions and Required Documentation Document Document Library As Needed CPAs Provider Training Plan • WIC Program Overview • Technology Literacy • Civil Rights • Communication • Certification Document Document Library Required for New Employees, portions may be used for Refresher training as needed